PrefSolve™: The Core Decision Support Tool that Undergirds Our Strategic Approach to a Wide Range of Business Issues.
The Benefits of Our Approach to Customer Retention
 
  • Identifies customers that will churn through churn modeling.
  • Identifies and score customers that should not be kept via customer priority models.
  • Identifies defensible competitive niches.
  • Isolates customers that appreciate value-added services.
  • Yields 200 to 300% higher lifts compared to conventional customer retention modeling.
  • Can be performed in 60-90 days.
  • Produces targeting scores that allow campaigns to intercept and remediate customers before they leave.
  • Identifies the optimal incentive and reward strategies at the lowest cost through primary survey research which tests reward and incentive attributes.

 

Phone: (630) 428-1847    Fax: (630) 729-3183  Email: info@decisionsupportsciences.com