| The traditional research approach
has many commendable characteristics, most notably, the ability
to build concepts inside mathematical models and present those concepts
to virtual customers without the risk of a market pilot. This is
one of the seminal achievements in marketing science in the last
30 years. Yet, even these advanced approaches have limitations.
Specifically, unless very carefully controlled, simulation models
often don't correlate very highly with stated and, by extension,
actual behavior. A new product model is considered to work pretty
well if it correlates to calibration concepts above an "r-squared"
of 0.30. But, empirically, this low level of correlation is barely
enough to believe the directionality of the model, let alone to
use it for insights into what features to put into a new product.
Additionally, current generation new product simulation models have
other critical limitations: |